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02 Aug
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How to check if my id is ready in Kenya

New Kenyan national identity card applicants wait at least four weeks for it to be processed, while lost ID applicants only wait for a week or two. It is advisable to know your application status before proceeding to the relevant collection point, learn how to check your ID status from this article.

Checking a national ID's status about a 10 years ago was tiresome. Applicants had to wait for 4 weeks or more, then travel to their local administration's offices, District Officer or Chief's office to confirm the status of their identity cards. Those who stayed in rural areas had to wait longer while making trips to the D.O. or Chief until they attained their documents.

The Kenyan national ID's processing duration might take up to two months. Therefore, start to track its status after four or five weeks from your ID application date. Your ID status helps you know whether or not your card is ready for collection.

How can I check my ID card details?

The Kenyan government has worked on the lengthy and tiresome national ID status-checking process. It has stamped out the financial problem of making numerous trips to your local administration's offices. Below are simple methods on how to check if your ID card is ready.

1. Visit the nearest Huduma Center

Wiping out a lost ID takes about ten days at Huduma Center, but new applicants must wait a month or two. One of the reasons is that the authorities must verify the information you given on your ID application form.

They will act on the document once they are sure your details are in order. You only require your ID waiting card to inquire about your national ID status at your nearest Huduma Center.

The application documents like parents/guardians' IDs or death certificates are not required. Also, the Huduma Center staff will not educate you how to check your national ID status online because the government is yet to implement such services on the eCitizen portal.

2. Visit the Chief's office

Since Huduma Centers are not located in rural areas, go to the Chief's office. The introduction of Huduma Centers has relieved the Chiefs from the past workload since more people now access government services at tthese centres.

Most people no longer queue at the Chiefs' offices to inquire about their national ID statuses. Additionally, remember to bring your ID waiting card with you.

Read also How to check if a doctor is registered in Kenya

3. How to know if your Kenyan ID has been processed via SMS

Since the national ID search portal is unavailable, you can quickly check your ID card status using your phone.

Ensure you have a working text message plan, at least Ksh.5.00 airtime balance on your SIM card and your ID waiting card's serial number to track the process. The nine-digit serial number on the waiting card facilitates the search. Follow this straightforward guide:

  • Create a new conversation on text message
  • Type the serial number
  • Send the message to 20031

 You will receive a notification message with information regarding your ID status. Sometimes, the process does not bear instant results. If it delays, repeat the process and be patient for up to three days.

How to collect your identity card

After conducting a Kenyan ID number check process and confirming that your ID has been processed, it is up to you to make collection arrangements.

For those in the rural parts of the country, get your ID from your District Officer or Chiefs' offices. It is, however, advisable to start with the Chief's office before going to the D.O. How to know if your Kenyan ID has been processed.

Once you have confirmed that your card is ready, collect it at your nearest Huduma Centers.

Read also How to clear your name from a CRB blacklisting

Can someone else pick up my ID card?

Only you can pick up the ID card from the center once you have completed your Huduma Center ID application. This is done for security and to prevent fraud.

How can I check my ID card details?

You can review your ID card's details before its processing is complete. Making a mistake during the application stage is understandable and a common issue. For instance, some people misspell their names.

Do not panic when this happens. Be assured that the Huduma Centre attendants and your Chief's office staff will help you rectify it.

Is it possible to search ID number by name in Kenya?

Presenting a birth certificate is the only way to identify an ID number, and it can only be done at the Huduma Center. A birth certificate has a unique serial number, making identifying who owns a specific ID number easy.

You can check your ID card status online or via SMS right from the comfort of your home, and this guide on how to check your ID status shows you exactly how to do it.

Read also How to Check If My Passport Is Ready In Kenya.

Credits: Tuko News.

Would love to hear your experience on the comment section below

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Comments (31)
  • author
    Morisa Okemo

    Thank you for helping me out

    • author
      Sino Soft Classifieds

      Hello Morisa,

      Most welcome. God bless you in Christ Jesus.

  • author
    Jordan Mukami

    Where do I get my serial number

    • author
      Sino Soft Classifieds

      Hello Jordan,

      How are you doing? Please note your ID serial number is just above your full names on your identity card. Thank you.

  • author
    Sadam Mohamud Idle

    I Want To Know The Mother Of My Id

  • author
    Cinderella Andai Muka

    I just changed my name after on 11th September how long will it take for me to get my ID I went to chief office they it’s not yet out

    • author
      Sino Soft Classifieds

      Hello Cinderella,

      Thank you for the question. Please note that ID processing takes upto 2wks – 4wks. You can visit DC’s office or at your nearest huduma center once the duration is due. Thank you.

  • author
    David juma Ongolo

    I applied for the replacement of my ID so how will i know if its ready?

    • author
      Sino Soft Classifieds

      Hello David,

      Thank you for reaching out to us. Please note that ID replacement processing takes two to three weeks.

  • author
    Joyce Okoth

    Hi? are ID’s being processed? I legally changed my names,applied for a new ID literally 17th oct,its been more then 2 months n each time I visit huduma Center they say no production,whatever that means

    • author
      Sino Soft Classifieds

      Hello Joyce, sorry to hear about this. Would still urge you to go back to Huduma Center to check your ID status and lodge a complaint with them. We hope you get your ID soon

  • author
    Ekram Adhan Hassan

    Hello,i applied for my national ID and it’s being almost 4month know how can i know if it’s ready

    • author
      Sino Soft Classifieds

      Hello Ekram, kindly use any of the above options we have described to know if your ID is ready for collection. Warm Regards and God bless in Christ Jesus!

  • author
    Wafula May Kolia

    My child applied for ???? and seemingly it is taking longer. What can I do to verify status as SMS option is not working well.

    • author
      Sino Soft Classifieds

      Hello Wafula,

      Thank you for reaching out Sino Soft Classifieds.

      Please visit your nearest huduma centre for further tracking. Thank you.

  • author
    Reuben okutu wafula

    I applied an ID card on 24th November 2023 up to now no response what can I do?

    • author
      Sino Soft Classifieds

      Hello Reuben,

      Thank you for reaching out to us. Please spare a day and visit your nearest huduma centre with your waiting form for further assistance.

  • author
    Hawa mbaika yusufi

    I want yo know if my ID is ready for collection

    • author
      Sino Soft Classifieds

      Hello Hawa,

      Thank you for reaching out to us. Please note you can visit your nearest huduma centre with your waiting form for further tracking and assistance.

  • author
    Janet wangui

    I applied for my ID on 30th October 2023 but since then up to now I keep on checking the ID but it has not been issued yet what do I do

    • author
      Sino Soft Classifieds

      Hello Janet,

      Thank you for reaching out to us. Please pay a visit to your nearest huduma centre for further assistance and tracking. The staff in IDs department will be ready to assist you.

  • author
    Caleb

    I was told 3wks but i go again and i was told to wait again in 2wks why now ineed it tomorrow to used

    • author
      Sino Soft Classifieds

      Hello Caleb,

      Thank you for reaching to Sino Soft Classifieds. Please spare a day and visit your nearest huduma centre with your waiting card and you’ll be assisted. Asante.

  • author
    Stephen shevanda

    Hey am stephen shevanda pleasa i applied my id since october 2022 but not yet so please how will i do

    • author
      Sino Soft Classifieds

      Hello Stephen,

      Thank you for reaching to Sino Soft Classifieds. Please spare a day and visit your nearest huduma centre with your waiting card and you’ll be assisted. Asante.

  • author
    Rooney Dux Da Omukama

    Hey am stephen shevanda pleasa i applied my id since october 2022 but not yet so please how will i do

    • author
      Sino Soft Classifieds

      Hello Rooney,

      Thank you for reaching to Sino Soft Classifieds. Please spare a day and visit your nearest huduma centre with your waiting card and you’ll be assisted. Asante.

    • author
      Sino Soft Classifieds

      Hello Rooney,

      Thank you for reaching to Sino Soft Classifieds. Please spare a day and visit your nearest huduma centre with your waiting card and you’ll be assisted. Asante.

  • author
    Dennis

    Is there a way I can check my ID online

  • author
    Dennis

    Is there a way I can check my ID online
    Please explain

    • author
      Sino Soft Classifieds

      Hello Dennis,

      Thank you for reaching out to Sino Soft Classifieds.

      Please ensure you have Ksh. 5.00 airtime and follow below steps;

    • Create a new conversation
    • Type the serial number
    • Send the message to 20031
    • If above doesn’t work, please visit nearest huduma centre for further assistance.

      Thank you.

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