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This is how to apply for a passport in Kenya in 2024. Applying for a passport in Kenya is an essential step for anyone planning international travel. Whether you're applying for the first time, renewing an old passport, or replacing a lost one, understanding the procedures, requirements, and common issues will help ensure a smooth experience.

This guide covers everything you need to know about the passport application process in Kenya, including how to apply, costs, timelines, and troubleshooting common problems.

Step-by-Step on How to Apply for a Passport in Kenya

The process for applying for a passport in Kenya has been made simpler thanks to digital platforms like eCitizen, which allow applicants to apply online. Here are the key steps:

1. Register on the eCitizen Platform

• Create an Account
  Visit eCitizen and create an account if you don’t already have one. You’ll need to provide your ID number, email address, and a working phone number to set up an account.
• Log in and Access the Immigration Department Services
  Once logged in, select the Department of Immigration Services and choose "Passport Application." This option is available for both new applications and renewals.

2. Fill in the Passport Application Form

• Provide Accurate Information
  Complete the online application form with your personal details, including full name, date of birth, place of birth, ID number, and gender. Ensure that all information matches your national ID card.
• Select the Type of Passport You Need
  There are different types of passports you can apply for depending on your needs:
  • Ordinary Passport: For general travel purposes.
  • Diplomatic Passport: For Kenyan diplomats and high-ranking officials.
  • East African Passport: For travel within East African countries.
  • Temporary Passport: For quick, short-term travel across specific borders.

3. Gather Required Supporting Documents

To support your passport application, you'll need to upload and present the following documents:

1. National ID: A valid Kenyan national ID card.
2. Birth Certificate: A certified copy of your birth certificate.
3. Parent’s National ID or Death Certificate: This verifies your identity and lineage.
4. Recommender’s ID: You’ll need the national ID card of a recommender who knows you well.
5. Passport Photos: Recent passport-sized photos (2 or more) that meet specific criteria, including a white background and clear facial features.

4. Submit the Application and Pay the Required Fees

After filling out the application form, you’ll be required to pay the passport application fees online via mobile money (MPESA), credit card, or other online payment options:

5. Book an Appointment for Submission and Biometric Capture

Once the online application is complete, you need to book an appointment at one of the following Immigration Offices:

• Nairobi (Nyayo House)
• Mombasa
• Kisumu
• Embu
• Nakuru
• Eldoret

On the day of your appointment, bring your printed form, receipt, original documents, and copies for verification. During the appointment, your biometrics (fingerprints and photos) will be captured.

Types of Passports in Kenya

Kenya offers several types of passports depending on your travel needs. The main types include:

1. Ordinary Passport

This is the most common passport issued for general travel purposes. The cost varies depending on the number of pages, and it is valid for 10 years.

2. Diplomatic Passport

Issued to high-ranking government officials, diplomats, and individuals on official duty abroad. These passports have special privileges, such as diplomatic immunity.

3.Passport

For those who need to travel urgently but haven’t received their regular passport, a temporary passport can be issued for regional travel within East Africa.

4. East African Passport

This passport is meant for frequent travelers within East African Community countries (Kenya, Uganda, Rwanda, Burundi, and Tanzania). It allows easier movement and is typically cheaper than a standard passport.

Required Documents for Kenyan Passport Application

For New Passport Applicants

To apply for a passport for the first time, you need to provide:

• Original Birth Certificate: Must be a certified copy.
• National ID Card: The original and a photocopy.
• Parent’s ID: Original or certified copy of the parent's ID card (or death certificate if deceased).
• Passport Photos: Two recent passport-sized photos with specific size and background requirements.
• Recommender’s ID: National ID card of a recommender who has known you for at least two years.
• Payment Proof: eCitizen payment receipt.

For Passport Renewal

When renewing a passport, you’ll need:

• Old Passport: Submit the original passport for cancellation.
• National ID: Your valid national ID.
• Passport Photos: Two recent passport-sized photos.
• Payment Proof: Receipt of the renewal fee.

Passport Application Fees and Payment Methods in Kenya

Here’s a breakdown of the passport fees in Kenya:

PASSPORT TYPE	Fee (Kshs)
32 Pages Ordinary "A" Series	Kshs. 7,550
48 pages Ordinary "B" Series	Kshs. 9,050
64 Pages Ordinary "C" Series	Kshs. 12,550
East African Passport	Kshs. 990
Diplomatic passport (48 page)	Kshs 15,550
Mutilated Passport	Kshs 20,050
Lost Passport	Kshs 20,050

Passport Payment Methods in Kenya.

You can pay for your passport using the following methods:

• Mobile Money (M-Pesa): Most Kenyans use M-Pesa to make payments via the eCitizen platform.
• Debit/Credit Card: Both Visa and Mastercard are accepted.
• Direct Bank Deposit: In some cases, you may be able to pay via bank transfer.

Passport Application Processing Time

1. Standard Processing Time

Processing a passport in Kenya typically takes about 10-15 working days, though delays can occur during peak seasons or if there's a high volume of applications. It's recommended to apply at least 3-4 weeks before any planned travel.

2. Expedited Service

Currently, Kenya does not offer a formal expedited passport service for general applicants. However, emergency cases such as urgent medical travel or government assignments may qualify for faster processing.

Check also: How to check if your Birth Certificate is ready in Kenya.

How to Renew Your Kenyan Passport

1. Eligibility for Renewal

You are eligible to renew your passport if it:

• Has expired.
• Is damaged beyond use.
• Has less than six months of validity remaining, which is required for travel to many countries.

2. Renewal Process

Renewals in Kenya follow a similar process to new applications, using the eCitizen platform. You will need your old passport, national ID, and passport photos.

3. Documents for Renewal

• Original passport.
• ID card.
• Two recent passport-sized photos.
• Payment receipt from eCitizen.

What to Do if Your Passport is Lost or Stolen

Losing your passport can be a stressful experience, but it’s important to act quickly. Here’s what you need to do:

• Report the Loss to the Nearest Police Station
  Get an official police report stating that your passport was lost or stolen. This document is crucial when applying for a replacement.
• Report to the Immigration Department
  Visit the nearest immigration office with the police report and your national ID to report the loss.
• Apply for a New Passport
  You will need to complete a new application on eCitizen, similar to a first-time passport application. You will also need to submit the police report along with the usual supporting documents.
• Replacement Fees
  The cost of replacing a lost passport is the same as applying for a new one.

Learn : How to Apply for a Schengen Visa for Kenyans

Passport Photo Requirements in Kenya

Passport photos must meet specific requirements to avoid delays in processing:

• Size: The standard size is 2x2 inches.
• Background: A white background with no shadows.
• Appearance: Neutral expression, no smiling, and no accessories like glasses or hats (unless for religious reasons).
• Quality: Photos must be recent (taken within the last 6 months) and clear.

Common Issues when Applying for a Passport and How to Address Them

Application Delays

If your application is delayed, it may be due to missing or incorrect information. To avoid this:

• Double-check all documents before submission.
• Ensure your photos meet the requirements.

Rejection of Application

Applications may be rejected for reasons such as incomplete forms, incorrect documents, or discrepancies in details. In such cases:

• Correct the issues highlighted by the immigration office.
• Reapply with updated documents.

Lost Application Receipt

If you lose your receipt, you can log into your eCitizen account and re-download it or check your payment history to prove you’ve paid the required fees.

Also read: How to Apply for a green card Lottery in Kenya 2024

Final Tips for a Smooth Passport Application Process

Begin the passport application process well ahead of your planned travel date, at least 4-6 weeks in advance. This will help you avoid last-minute delays or potential complications, especially during peak travel seasons.

1. Ensure All Documents Are Complete and Accurate

Double-check all the required documents, including your birth certificate, ID card, recommender's ID, and passport photos. Any missing or incorrect documentation can cause delays in processing.

2. Use High-Quality Passport Photos

Make sure your passport photos meet all the specifications required by the Kenyan Department of Immigration. Consider getting them done at a professional photo studio familiar with passport requirements to avoid issues with quality.

3. Keep Track of Your Payment Receipt

After completing your payment via the eCitizen platform, save both the receipt and the confirmation email. You’ll need to present this receipt at the immigration office during your appointment.

4. Prepare for Your Biometrics Appointment

Show up on time for your biometrics capture at the Immigration Office. Bring the printed application form, all original documents, and your payment receipt for verification. Missing this appointment can delay your passport issuance.

5. Follow Up on Your Application

If you don’t receive your passport within the standard processing time (10–15 working days), follow up by logging into your eCitizen account or contacting the passport office directly to check the status of your application.

6. Ensure Validity for International Travel

Many countries require that your passport be valid for at least six months beyond your intended date of travel. If your passport is close to expiring, plan to renew it ahead of time.

7. Stay Informed About Processing Delays

Check the Department of Immigration’s website or eCitizen portal for any announcements regarding processing delays due to high demand, technical issues, or national holidays.

8. Know What to Do If Your Passport Is Lost or Stolen

In case of loss or theft, report it immediately to the police and the Department of Immigration, then follow the necessary steps to replace your passport promptly.

9. Stay Updated with Immigration Policies

To Summarize

Immigration policies and requirements may change over time, so it’s important to stay informed by regularly checking the eCitizen platform or official communications from the Department of Immigration Kenya.

By following these tips and ensuring that all your documents are in order, you can expect a smoother and faster passport application process in Kenya.

Good luck!